Last night in Milan. It has been an interesting two weeks. If I had one "ah-ha" moment it would be one can not stereotype. While my general impression of Italians is warm, passionate and engaging, I have also seen the opposite. People are people, they don't come in boxes so we shouldn't label them.
True enough, there are reasons for stereotypes but I believe it is very important, especially in business, to get to know the person on an individual basis. After all, if there is one thing that we have in common it is that we want to do business with people that we like.
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